Case Studies
Don't just take our word for it. The Language Networks across the UK have helped hundreds of companies across the UK to develop or fine-tune their foreign language and cultural strategies. Below, businesses that have profited from understanding foreign languages and cultures share their experiences.
Financial Services
HSBC plc (Bristol)
At the heart of HSBC's corporate philosophy is the notion of employing local people in a global bank, who speak the local language and understand the local culture.
LRMS (Bury St Edmunds, Suffolk)
LRMS, a small insurance business in West Suffolk is finding repeat success in entering the South American market. The Bury St Edmunds-based company, which specialises in livestock insurance, has targeted Peru and Argentina as countries from which it has received a steady flow of business. Their contacts abroad do not have a very good command of English, which makes it important for LRMS to acquire some knowledge of the Spanish language.
(Case study opens on RLN East website)
West Bromwich Building Society (West Midlands)
The West Brom is one of the oldest building societies in the UK and operates from 50 branches, mainly in the heartland of the West Midlands. The society’s success has come from recognising that its clients respond better to a personalised service. Many of its customers come from ethnic minorities and thus have different cultural and linguistic needs than its traditional customers.
(Case study opens on RLN West Midlands website)
