Case Studies
Don't just take our word for it. The Language Networks across the UK have helped hundreds of companies across the UK to develop or fine-tune their foreign language and cultural strategies. Below, businesses that have profited from understanding foreign languages and cultures share their experiences.
Leisure & Tourism
Dream Cottages
(Weymouth, Dorset)
The self-catering accommodation agency has been helped by RLN SW to internationalised the company website.
Exeter Cathedral
(Exeter, Devon)
One of the prime tourist attractions of the South West, Exeter Cathedral offers a range of foreign language leaflets, covering no less than 13 languages including East as well as West European languages, Mandarin and Japanese.
Heritage Coast Holidays Dorset
(Weymouth, Dorset)
A leading Weymouth based provider of English language courses, the company is expanding to include specialised tailor made cultural holidays for adults and bespoke English language courses for migrant workers and UK employers.
Jurassic Coast (Dorset and East Devon Coast)
England’s first natural World Heritage Site on the Dorset and East Devon coast attracts visitors from an increasing range of countries as well as the traditional markets of France, Holland, Germany and Spain. The Jurassic Coast team sought assistance from RLN SW in ways to further improve the welcome to overseas visitors both in their pre trip planning and during their stay.
Kitley House Hotel
(nr. Plymouth, Devon)
Andrew Huckerby took over the Kitley House Hotel about four years ago now, and has since built up its business successfully, so much so that occupancy levels are now about 80% all year round. The hotel is an historic luxury country house hotel in Devon, near Plymouth.
Hotel La Place (London)
(68 kb pdf document)
Hotel La Place Marylebone-based and family-run hotel employs twelve staff who speaks about fourteen languages with varying degrees of fluency. The Hotel’s website has essential information about the Hotel in eleven languages, including Japanese and Arabic.
Paradise Park
(Hayle, Cornwall)
Paradise Park Wildlife Sanctuary, based in Hayle in Cornwall, incorporates the World Parrot Trust and is the country’s leading centre for the promotion of parrot welfare both in the wild and captivity. The Park is the base for the World Parrot Trust, a world-wide charity raising funds and awareness.
Portland Port - 2008
(Portland, Dorset)
Portland is is now the world’s third biggest cruise destination and is keen to attract German cruise liners. The organisation recognises the need to understand the culture of German cruise visitors and welcome them in their own language.
Portland Port - 2009
As one of the largest man made harbours in the world, Portland Port has seen a significant increase in cruise calls in recent years with six cruise ship visits in 2008.
RLN SW has collaborated in several events and provided further assistance to provide a warm welcome to German cruise ships.
Rabbie's Trail Burners (Edinburgh)
(61 kb pdf document)
Rabbie's Trail Burners is a minicoach company established in 1993. The company aims to provide its customers with the personal experience. The company saw business increase significantly when it made its web site multilingual.
Radisson SAS Hotel Manchester Airport
(426 kb pdf document)
Radisson SAS has a policy of moving employees around the globe. If they want to gain exposure that will help fast track their career and help them develop as a person.
South West Tourism
(Exeter, Devon)
Based in Exeter and employing forty staff, South West Tourism has responsibility for overseeing the South West's thriving tourist trade, which is essential to the region's economy and prosperity. In particular, the organisation strives to attract visitors to the South West, drive up the quality of what is on offer to tourists as well as ensuring the sustainability and development of tourism in the region.
The Weymouth and Portland National Sailing Academy
(Portland, Dorset)
Six years ago the idea was first proposed to develop the former Naval Air Station at Osprey Quay into a World Class Sailing Academy. The clubhouse was officially opened in 2005. WPNSA will host the sailing events for the London 2012 Olympic Games.
